Privacy policy
Last updated: August 2026
At GRANT WOOD LIMITED, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or purchase our vise jaw protectors, magnetic jaw caps, universal jaw covers, and other workshop accessories.
Information We Collect
When you interact with our store, we may collect information such as:
- Your name
- Email address
- Billing address
- Shipping address
- Telephone number
- Payment information (processed securely through our payment providers)
- Order and purchase history
- Device and browser information
- IP address
- Website usage data
How We Use Your Information
We may use your information to:
- Process and fulfil your orders
- Arrange delivery of your products
- Provide customer support
- Communicate with you about your purchases
- Respond to product or order enquiries
- Improve our website, products, and services
- Detect and prevent fraud
- Maintain the security of our store
- Comply with applicable legal obligations
Payment Information
Payments are processed through secure third-party payment providers.
GRANT WOOD LIMITED does not store your full payment card details on our servers. Payment information is handled by the relevant payment provider in accordance with its own security and privacy practices.
Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website functionality
- Analyse website traffic
- Understand how visitors use our store
- Enhance your shopping experience
You may be able to manage your cookie preferences through your browser settings and any cookie controls provided on our website.
Sharing Your Information
We may share personal information where necessary to operate our online store and fulfil your orders, including with:
- Payment processors
- Shipping and delivery providers
- E-commerce and technology service providers
- Website and analytics providers
- Professional advisers where necessary
- Legal or regulatory authorities when required by law
We do not sell your personal information.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to help protect your personal information against unauthorised access, disclosure, loss, alteration, or misuse.
While no method of transmitting or storing information online can be guaranteed to be completely secure, we take appropriate measures to protect the information entrusted to us.
Your Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the ability to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information where applicable
- Object to or restrict certain processing activities
- Request a copy of your personal information where legally available
- Withdraw consent where processing is based on your consent
To exercise any applicable rights, please contact us using the details below.
Third-Party Services
Our website may use or contain links to third-party websites, applications, payment providers, delivery services, or other integrations.
These third parties may process information in accordance with their own privacy policies. We encourage you to review their privacy policies before providing personal information to them.
Data Retention
We may retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including processing orders, providing customer service, maintaining business records, resolving disputes, and complying with legal, tax, and accounting requirements.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, or applicable legal requirements.
The latest version will be made available on this page, with the date of the most recent update shown at the top.
Contact Us
If you have questions about this Privacy Policy, how we handle your personal information, or wish to exercise your applicable privacy rights, please contact us:
GRANT WOOD LIMITED
61 Scott Road
Grays
RM16 4EJ
United Kingdom
Email: support@GRANTWOODLIMITED.shop
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM