Shipping policy
Last updated: August 2026
Thank you for shopping with GRANT WOOD LIMITED.
This Shipping Policy explains how we process and deliver orders for our vise jaw protectors, magnetic jaw caps, universal jaw covers, and other workshop accessories within the United Kingdom.
Shipping Area
At this time, GRANT WOOD LIMITED ships exclusively within the United Kingdom.
We do not currently offer international shipping.
Free Shipping
We are pleased to offer FREE standard shipping on all orders within the United Kingdom.
There are no additional standard shipping charges applied during checkout.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders are not processed on weekends or UK public holidays.
If additional processing time is required for your order, we will contact you using the email address provided at checkout.
Delivery Time
Estimated delivery time is typically 2–5 business days after your order has been dispatched.
Please note that delivery times are estimates and may occasionally vary due to courier delays, severe weather, high-demand periods, or other circumstances beyond our reasonable control.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing tracking information where available.
Please allow up to 24 hours for tracking information to become active or display updated delivery details.
Incorrect Shipping Information
Please make sure your name, delivery address, postcode, and other shipping information are complete and accurate before placing your order.
GRANT WOOD LIMITED is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
If you notice an error in your delivery details after placing an order, please contact us as soon as possible. We will try to assist before the order is dispatched, although changes cannot be guaranteed once processing has begun.
Damaged Deliveries
Please inspect your vise accessories when your order arrives.
If your order arrives damaged, please contact us as soon as possible and include:
- Your order number
- A description of the damage
- Clear photos of the damaged product
- Clear photos of the packaging
This information will help us review the issue and work toward an appropriate resolution.
Delivery Delays
Occasionally, deliveries may take longer than the estimated timeframe due to circumstances outside our control.
If your tracking information has not updated for an extended period or you believe your parcel may be delayed or lost, please contact our customer support team and we will assist where possible.
Questions
If you have any questions regarding shipping, tracking, or delivery, please contact us:
GRANT WOOD LIMITED
61 Scott Road
Grays
RM16 4EJ
United Kingdom
Email: support@GRANTWOODLIMITED.shop
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (UK Time)